postsale engineer

Job Responsibilities:

1.Responsible for timely handling of customer feedback failures, obeying the work schedule of the regional manager of the district, and timely reporting the maintenance records to the district leader. If there is a major quality problem, the first time feedback to the after-sales service minister;


2.Responsible for the management of spare parts in the service area, the company's various assets (including tools, accessories, bedding and drawings of various products) and statistical storage, and confidentiality of all types of drawings;


3.Responsible for training the customers in the service area, and conducting regular visits to complete the customer satisfaction survey form.

4. Responsible for training the various skills of the after-sales technicians to assist the after-sales technicians to improve their

business capabilities.


job requirements:

1. College degree or above, major in electrical engineering;

2. Engaged in electrical and electronic related maintenance for more than 3 years;

3. Can adapt to handle problems and travel independently at the customer site;

4.Strong hands-on ability, high writing and verbal ability, mastering circuit principles, teamwork spirit, strong communication, coordination and transaction skills.


Work address:

Shanghai

Fill out the application materials online

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